Data Deletion
Updated September 15, 2026
Submit a request
- Email support@fullsitesolutions.com from the address associated with your inquiry, account, or contract.
- Describe the service, account, project, or site involved and the data you want deleted. Do not email passwords, access tokens, payment-card numbers, or other secrets.
- We will acknowledge the request, verify identity and authority when needed, and complete eligible deletion within 30 days. We will explain any lawful exception or necessary extension.
What deletion covers
Depending on the request and our role, deletion may cover contact and account data, submitted files and content, support records, credentials held for a project, and information in systems we control. When FullSite processes information for a client, that client controls the request; we will direct you to the client or assist it under our agreement.
Limited retention
We may retain limited contract, invoice, payment, consent, security, fraud-prevention, dispute, or legal records where justified. Restricted backup copies may remain until overwritten on the normal cycle. Retained data is limited to the applicable purpose and is not used for unrelated marketing.
For FullSite Social and connected Meta accounts, use the dedicated instructions at fullsite.social/data-deletion.